If you need to solve an issue that requires some kind of tool, always make thorough research to understand whether or not this issue has already been solved by a 3rd party tool. In 99.9% of all cases there are 3rd party tools that solves any given issue better than we ever could. Whether or not it’s database management, financial metrics or payroll, there is almost never any reason to try to do better than the experts in the field.

Everything we do at all times should have a direct impact on our core mission and the current north star metrics. Building internal tools almost never has.